If there is one good thing about having lice, it is FreshHeads! From the moment I realized lice had infected our family, my world turned upside down. Mandy and the technicians brought calmness and clarity to our house. I re-gained confidence that all would be okay after learning that the removal procedure is guaranteed for 30 days and the preventative products are 99.9% effective if used properly. Mandy patiently answered all my many questions even allowing me to text pictures of my own hair when I started to act the paranoid nut that lice causes you to become:) FreshHeads turned what could have been a household disaster into a minor speed bump, allowing us to resume our busy lives within a couple days of spotting the lice. Jacksonville is so lucky to have a place like FreshHeads and I will forever be grateful for their amazing services!