Reviews
from our amazing clients
Over 500,000 successful treatments performed and here is what a couple happy customers have to say.
Wow! I am SO grateful to have a place like this in my community. I called at 8:30 this morning after discovering lice on my 6 year old. The person on the phone had us booked in no time for an 11:30 AM appointment for myself and my 3 children to be checked and treated for lice if needed. The facility was professional and clean. We had Cat as our technician and she was so sweet! She made our kids feel comfortable and got to work treating 2 of them for lice. I feel so relieved that I was able to get such an effective form of treatment so quickly and my child will be able to be back to school tomorrow. They even provide tablets to keep the kids entertained because it can be hard for young kids to sit still for too long!
The ladies there were super friendly. Made the time fun. We had 2 appointments & they were able to squeeze in 2 check & another treatment within our appointment. They provided a lot of information for my nieces & gave them recommendations to properly protect from lice. Highly recommend for anyone exposed to lice. It’s such a quick process.
We learned our daughter had lice on Thanksgiving. I called the clinic that night and was pleasantly surprised to get an answer. We scheduled for the next day. Brynne treated my daughter thoroughly and gave us tips for preventing a spread in our house. She checked both my and my other daughter's heads to make sure we didn't have it- We did not- but bought the oil treatment and used it that night to make extra sure we were okay. Best part is that they'll check or treat my daughter again within 45 days should the lice return. Very happy customers.
We came in with 3 kids under 10 and a teenager. Amy and Cat were amazing. Very understanding that kids don't sit still all at the same time. Did an amazing job on all of us. Including me. Also had great conversations with them both.
I have been here a few times now because my beautiful daughter likes to wear her hair down! I wish Fresh Heads was a thing when I was a child but now that I am a mom I am so happy this place exists.
Bryttany has been my daughters tech each time we came there for the Air Allè Treatment. Bryttany was great with my daughter both times we were there. Now my daughter thankfully, has started to listen about putting her hair up and started to spray their lemonly spray that they sell to help repel the lice from the hair.
The first time I went to Fresh Heads and met Bryttany, I was so overwhelmed by it as I was not sure what to do. I was advised by family to mayo up her hair and I did. As I did a lot of research on lice and how to get rid of it quick, I came across several companies that completed different services, but Fresh Heads is the only one that has such raving reviews and they did not charge by the hour, instead it was one flat rate!
Bryttany made us feel comfortable and at home. I was calmed down with what we needed to do at home. Just great and all around perfect service. Thank you Bryttany for being so amazing and professional and calming. This will definitely be where I come moving forward if my beautiful child brings this home moving forward.
I told her no more head joining selfies and no more hair down and just swinging around everywhere!
This place is nothing short of amazing. The stuff is so sweet!! I came to get my hair treated but turns out my head was clean! YAY! Schiesha and Amber were the most friendly and sweet people I have ever met. I have gone to so many places for lice treatments and I have never had such a better experience! I also dropped my ID in the parking lot and did not realize. I called asking if they found my ID and they went searching for it in the gravel lot for me. If that doesn’t show you the kind of amazing people that work here I don’t know what else will.
My daughter has been dealing with lice since May 2022, and I tried everything on her long hair. I mean EVERYTHING. I didn’t know there was such a place for lice removal until I did some research! I called around 930pm and the gentleman who answered the phone educated me and assured me that with the treatments they offered we wouldn’t have to worry any longer! Skip to next day, I called and made an appointment with no hastle! They got right to work on my daughter, my son and myself to be sure we didn’t have any, well we ended up having some nits! I freak out a little and the girl assured me it would be taken care of before we left office! She was so kind, helpful and sweet! My daughter who has butt length hair hasn’t had any relief until today! Jasmine was very thorough and made sure she did her best to remove the nit infestation from my baby girl! Thank you so much jasmine for being so kind and so helpful throughout the whole process! We love fresh heads!
Amber was very very sweet, friendly, and informative. She worked very well with my 7 year old and my 3 year old. I’m so glad I decided to come to finally get them professionally treated.
Jasmine and Schiesha at Fresh Heads are awesome! So professional, thorough and friendly. They make a tough situation comfortable. Thank you for providing this service!
Schiesha did an amazing job on my daughter's head. Painless and kept us laughing the whole time. Great experience and am confident with results. We will definitely utilize them again if needed!
I’m so thankful for this place! My daughter had lice and my daughters best friends mom found this place and told me about it. Jessica G. Was amazing she is awesome and her thoroughness with everyone that was there was amazing. She did a great a job with my daughter super friendly and very knowledgeable. Thank you so much Jessica for your work today with everyone that came in today in our group! Best place even though it was 1 1/2 hours away from where we live it was worth the drive. Thanks so much.
Allison, Jessica and Chris were all amazing with my family. I had been trying to get the lice removed by myself and could no longer continue using over the counter shampoos, nothing was working. First visit there and Allison was so knowledgeable and made me feel so much more at ease. I left there feeling confident I could come back for the recheck with no bugs or nits. Second visit for the recheck was just as helpful and informative as Jessica had us all at ease. Chris checked on my oldest and then me and we were done within minutes. Jessica took her time with my youngest very curly long hair and made sure he was clean. We all left there FINALLY lice free. Cannot thank you all enough !
After a doctor's appointment confirmed my oldest had lice, we weren't sure exactly what to do. Googled the Maitland location based on the reviews and was definitely not disappointed! Called about 8:00 at night and was able to get appointment for the next morning for my oldest for a treatment and my youngest for a check. The next morning we called to confirm the appointment and ask what would happen if my youngest came back positive, Dwight was extremely helpful on the phone. Answered all of my questions and was able to book me an appointment for the next morning just in case. When we arrived Chris greeted us at the door, and walked us up making us feel super comfortable. Allie was our technician and she was extremely knowledgeable, friendly, and made both of my daughters feel happy and at ease. Upon checking my youngest she did come back positive. Lucky for us Chris had an appointment that did not show that morning so he volunteered to take care of my youngest at the same time so I did not have to come back then following day. Both Allie And Chris were super helpful, friendly, answered all of mine and my daughter's questions, went over exactly what they were doing each step of the way so nobody felt uncomfortable. They talked me through the entire procedure on how to take care of anything at home, what my follow up steps were and answered every one of my questions no matter how obscure. I would definitely recommend them anytime anybody has a need for lice removal/prevention. Fresh Heads was more than I could have expected! Thank you so much Allie and Chris for the amazing experience!!!!
Chris and Jessica are awesome!!! I appreciate them so much and treated my children with patience, love, and made me feel better once I arrived. They gave my children treatments and provided a detailed explanation of everything they were doing and moving forward what to do as well. Thank goodness for this center and for them also because I was so nervous and scared and once I arrived I felt 100% better. Thanks a million to both of you!! You are just truly amazing!
Jess was amazing! She was able to squeeze us in as a walk in and we were so grateful! Jess was so patient, thorough and kind to our girls. She put us at ease and gave us all the info and tips we needed. We will highly recommend Fresh Heads and if this ever happens again, we will be back! Thank you Jess for coming to our rescue!
* The AirAllé device has been tested 99.2% effective. Individual results may vary.
