I can’t recommend Fresh Heads enough! They have talked me off the ledge numerous times when I thought I was going to lose my mind over my kids (and sometimes me) having lice! The owners, Mandy and Dwight, are so kind and so helpful and were always willing to make time to get us in for head checks and/or treatments. My family and I had been treated in early November and we discovered a reoccurrence while out of town in Virginia for Thanksgiving...not only did Dwight check up on us, but he paid for our treatment! We were still under our 45 day guarantee, but he did not have to do that. That is TRUE customer service.
I can’t end this review without singing the praises of my girl Theresa. She works in the Bartram office and is AMAZING. She is so sweet, so knowledgeable, and often stayed late to do head checks and treatments for us. Really, all the girls there are great, but we have always dealt with Theresa and I wanted to give a shout out to her.
I highly recommend Fresh Heads to anyone dealing with lice. It isn’t cheap, but the peace of mind it brings is worth every penny.